Shipping Policy

Last updated: [25 feb 2026]

Thank you for shopping with yolohabibi. This Shipping Policy outlines how we process, ship, and deliver your orders within Dubai, the United Arab Emirates, the GCC, and internationally. Please read it carefully before placing an order.

1. Order Processing Time

• Orders are processed within 1–2 business days (Sunday–Thursday, excluding UAE public holidays) after payment confirmation.
• Orders placed after 2:00 PM (GST) or on a Friday, Saturday, or public holiday will begin processing the next business day.
• During sale periods or high-demand seasons, processing may take an additional 1–2 days. We'll notify you of any significant delay.
• You will receive an email/SMS/WhatsApp notification once your order has shipped, along with a tracking number where applicable.

2. Shipping Destinations & Delivery Times

Within Dubai

• Standard Delivery: 1–2 business days
• Express/Same-Day Delivery: Available for orders placed before [Insert Cut-off Time], subject to courier availability

Rest of UAE (Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain)

• Standard Delivery: 2–4 business days

GCC Countries (Saudi Arabia, Kuwait, Bahrain, Qatar, Oman)

• Standard Delivery: 4–7 business days
• Additional customs clearance time may apply

International Shipping

• Standard Delivery: 7–14 business days, depending on destination country
• Express Delivery: 3–6 business days (where available)
• International orders may be subject to customs delays beyond our control

Delivery times are estimates from the date of dispatch, not the order date, and exclude processing time.

3. Shipping Charges

Zone	Standard Shipping	Free Shipping Threshold
Dubai	AED [X]	Free on orders over AED [X]
Rest of UAE	AED [X]	Free on orders over AED [X]
GCC	AED [X]	Free on orders over AED [X]
International	AED [X] / calculated at checkout	[Insert if applicable]

Exact shipping costs are calculated at checkout based on your delivery address, order weight, and dimensions.

4. Cash on Delivery (COD)

• COD is available for orders within the UAE up to AED [X].
• A COD handling fee of AED [X] may apply.
• Please have the exact amount ready for our delivery partner where possible.

5. Order Tracking

Once your order ships, you'll receive a tracking link via email/SMS/WhatsApp. You can also track your order by:

• Logging into your account on [Store Name]
• Visiting our [Track Order page link]
• Contacting our customer support team

6. Customs, Duties & Taxes (International Orders)

• International orders may be subject to import duties, taxes, and customs fees levied by the destination country.
• These charges are the responsibility of the customer and are not included in the item price or shipping cost.
• We are not responsible for delays caused by customs clearance procedures.

7. Failed Delivery Attempts

• Our courier partners will typically attempt delivery [2–3] times.
• If delivery cannot be completed, the order may be returned to our warehouse, and additional shipping charges may apply for re-delivery.
• Please ensure your address and contact details are accurate at checkout to avoid delays.

8. Incorrect Address / Failed Delivery

[Store Name] is not responsible for orders delayed or undelivered due to incomplete, incorrect, or outdated address information provided by the customer. Please double-check your shipping details before confirming your order.

9. Lost, Damaged, or Delayed Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
• If your tracking shows "delivered" but you haven't received your order, please contact us within 48 hours so we can investigate with our courier partner.
• For shipments significantly delayed beyond the estimated delivery window, please reach out to our support team for assistance.

10. Order Changes & Cancellations

• Changes to shipping address or order details can only be made before the order has been dispatched. Please contact us as soon as possible at [support email/phone].
• Once an order has shipped, we are unable to modify the delivery address or cancel the order.

11. Our Shipping Partners

We work with trusted courier partners including [e.g., Aramex, Fetchr, DHL, SMSA, local delivery services] to ensure timely and reliable delivery across the UAE, GCC, and internationally.

12. Contact Us

If you have any questions about your shipment or this Shipping Policy, please contact us:

• Email: yolohabibi777@outlook.com
• Hours: Sunday–Thursday, [9:00 AM – 6:00 PM GST]
• Address: Dubai, UAE]

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This policy is subject to change without prior notice. Any updates will be posted on this page with a revised "Last updated" date.